10 Oct 2017

Full-Time Digital Director of e-Commerce

CanselVancouver, British Columbia, Canada

Job Description

Director of e-Commerce | Toronto or Vancouver

At Cansel, our vision is to offer our customers greater efficiency, control and an easier buying experience through an omni-channel e-commerce strategy. To this end, we have invested in a new e-commerce platform. Reporting directly to the VP of Operations, you will lead the ongoing development and execution of our e-commerce strategy. If this sounds like a challenge you’re up for, let us know!

Envisioning yourself in the role…
Work with the sales team to drive current customer adoption
Drive sales and operational efficiencies by supporting e-commerce vision and roadmap with partners and vendors
Continuously drive online revenue growth by applying a clear understanding of the brand, consumers and industry trends to our merchandising, marketing and other relevant departments
Lead the initiative to transform our content site to a profitable, results driven e-commerce division while ensuring a seamless and compelling customer experience from brick-and-mortar to website
Provide vision, guidance and goals for all e-commerce operations
Ensure alignment with our e-commerce order fulfillment, including distribution centers, and expedite appropriate processing of customer purchases

Oversee e-commerce customer care services; ensuring that world-class customer service is delivered
Building, analyzing, reviewing, executing and overseeing strategic and tactical plans for web architecture and infrastructure relative to an e-commerce sales channel
Develop enterprise-wide, long term Omni-channel roadmap including business plans and financial models
Systems integrator management, contract review and negotiations
Make sure web development, web design and UX team support e-commerce operations
Work cross-functionally with IT, stores, finance, marketing, and creative to achieve brand and company goals
Partner closely with marketing team to plan, prioritize and successfully execute on ROI-positive SEO initiatives to maximize impact on traffic and revenue
Collaborate with all levels of management, ensuring proactive communication and relationships
Provide updates and facilitate key discussions with senior leaders
Provide expertise on current e-commerce industry best practices that result in customer acquisition, retention and growth
Identify new areas of e-commerce opportunity beyond current organizational thinking

About you…
Bachelor’s Degree in related discipline
Minimum 5 years in management and leadership roles in an e-commerce environment, preferably in a B2B environment
Past history of proven results in building a profitable e-commerce business
A transformational leader with a passion for e-commerce, project management and process innovation
Ability to perform advanced strategic analysis.
Ability to lead by example, creating a unified vision and collaborating across departments.
Bonus points: Hybris and SAP experience
Why choose Cansel?

For over 50 years Cansel has helped organizations in the engineering, surveying, construction, mining, architecture, manufacturing, printing, utilities, forestry, and government sectors measure, analyze, design, and build more efficiently and profitably. Cansel’s national team of professionals combine software, hardware and services to provide tailored solutions to improve your workflow, from field to finish. For more information, visit us at www.cansel.ca

Cansel offers a competitive complete compensation package, flex health and dental benefits, and more. With us, you will have unbeatable career potential in an industry-leading organization consistently expanding its horizons through ongoing acquisitions of businesses and new products.

We are unique, innovative, and always deliver to our customers, so it only stands to reason that we want unique, innovative, and service-oriented individuals on our team — that\’s where you come in. If you identify with the opportunities and challenges of this role and want to discuss what you bring to the table, apply today and pursue excellence with Cansel, your way.

Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees. All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.

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Job Categories: Digital Media and E-Commerce. Job Types: Full-Time. Job expires in 19 days.

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